Travel Community Manager
Escape To is hiring a Travel Community Manager for its upcoming Vegan Adventure trip in Mexico. As a meaningful travel company focused on veganism, sustainable and responsible travel we are seeking a Travel Community Manager to manage our trip and host our travelers this summer in Mexico City.
About the Role:
The Travel Community Manager will be part of an exciting team that hosts international travelers for an 8 day vegan tour of Mexico City. The role calls for an individual who loves travel, food, culture and veganism and want to share Mexico’s beautiful cultural experiences with travelers and work alongside our Director to ensure a meaningful, exciting and smooth travel experience for clients. The Travel Community Manager is directly responsible for executing the full trip itinerary.
Duration of the Role: 15 Days (2 Online Training Days in May and 10 days on-site during the trip (July 18th-28th) + 2 days post-trip
Location of the Role: Coyoacan, CDMX (day trips to Teotihuacan and Xochimilco)
Key Responsibilities:
Check up on hotel bookings in Mexico City to ensure smooth check in process
Coordinate with restaurants, venues and activity partners for itinerary activities like restaurant bookings, cooking classes, workshops, sustainable workshops, visits to cultural venues
Work closely with the Program Director to book transportation (Ubers, Private Cars, and Buses when needed)
Ensure all meals and snacks at restaurants, hotels and stops are always vegan
Welcome travelers, ensure their needs are met upon arrival (currency exchange, filtered water, toiletries, wifi, etc.)
Make sure team, activity partners and travelers stick to the itinerary schedule
Answer questions about Mexico’s food, culture and people or share interesting tidbits about the country throughout the trip that are relevant to culture, veganism, sustainability, history, etc.
Accompany travelers and team on all activities on the itinerary
Arrange secondary transport for travelers who skip out on certain activities
Be the point person for traveler’s needs in case they need something on the trip, are feeling sick or require extra assistance
Communicate constantly with Director about any issues, feedback, or problems
Maintain the Whatsapp Group keeping it positive and engaging by sharing pictures and videos
Take pictures and videos throughout the trip to be used for Marketing Purposes
Ensure trip costs are staying on budget
Qualifications
Over 21 and finished University
English and Spanish speaking
Have lived in Mexico City for a minimum of 6 months
Passionate about food, culture, veganism and travel
Excellent interpersonal and people skills
Loves serving customers in the travel/hospitality space
Strong operational skills
Highly organized, self-motivated and able to multi-task
Quick problem solver
Team player and knows how to represent the brand and other team members
Humble, kind and goes above and beyond for customer satisfaction
COMPENSATION: To be discussed*Please note this is a contract position specifically for the July trip. We have more trips coming up all the time and would be happy to work with the same Community Manager on future work.
What’s Included:
All hotel, food and transportation costs
Who We Are: Escape To is a social enterprise based out of Boston. We host vegan trips and provide international volunteer opportunities for the travel industry while preserving local cultures and our planet. We have hosted over 800 international travelers on meaningful, cultural exchange trips. We connect people to organizations, initiatives and travel experiences that help improve the places they visit.
How To Apply: Please fill out the registration below or email prachi@fairkonnect.com along with your resume. In order to ensure that your application has been received, make sure to check your spam folder within 3-5 business days so that our response has not gone to your spam folder. To make sure your application is at the top of our inbox, shoot an email to prachi@fairkonnect.com